![Green Shipping Protection](http://pupwonders.com/cdn/shop/files/17ProductImage.png?v=1716176592&width=150)
Seel
Green Shipping Protection
Guarantee safe delivery of your package by protecting them against loss, damage, and delay.
- Delay: Claim for $5 in your local currency if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
Seel Buyer Protection (Shipping Protection) also includes carbon-neutral shipment within the recipient’s country.
Visit Seel Resolve Center to easily resolve your package issues if any of the above happens. For more information, see Learn more about Buyer Protection.
Please note:
Buyer Protection is a value-added service offered by Seel. Please do not purchase Buyer Protection as a stand-alone item. For eligible orders, opting in Buyer Protection at checkout or cart page guarantees safe delivery of your package by protecting them against loss, damage, and delay.
Estimated Shipping Times
Shipping Time: After processing, your order will be shipped and should arrive within 4-12 business days, depending on the country and region. Please refer to our shopping policy for more details.
Shipping Cost
We offer free standard shipping on all orders above $59! Under $59 we charge $7.99 for the shipping rate at checkout.
ORDER VALUE | STANDARD SHIPPING RATE |
---|---|
$0-$59 | $7.99 |
$59+(include $59) | FREE |
Finding the right size for your dog can be tricky and thats why we offer free exchange on your 1st purchase for all items!
We will gladly help you exchange our products within 30 days of receiving the items as long as the items are in brand new condition, in original tags and packaging, and free of odor and dog hair.
To initiate a return, just shoot us an email support@pupwonders.com with your order # and our customer service team will help you out. We will respond to your request within 24 hours Mon-Fri.